So, I call my local Harley dealer to place an order for parts today. For the last 15 years he given me a reseller discount that amount to 15-20% which really doesn't even cover the gas to go get the parts, but I do it as a customer service to help out. I check price and availability and the counter comes back with 499.00. I say "Well, I know that's retail, what's my cost" He says "499.00." I asked about my discount and he says "We don't give any discounts anymore" He put the parts manager on and I'm informed that Harley has a policy of not selling anything to somebody that will re-sell the parts. He said he had a letter in hand that Harley wants copies of any sales to independent shops and their addresses. Dealers who sell to independent shops are subject to a 10,000.00 fine per occurrence. I can just see a letter coming telling me to cease working on Harleys coming soon.. So, I check online with other dealers selling on line and sure as hell there it is :"We do not sell to anyone who intends to re-sell these parts, please respect that policy. If we believe you are reselling HD parts, your account will be closed." So, now my customers can buy parts cheaper than I can buy them.
I was told by the parts guy that HD is putting up an online catalog, so customers can buy direct from the factory at retail prices. Any dealer with an online presence cannot advertise a lower price than the factory catalog. So, the MoFo is screwing their dealers, too.
Well, done venting... time to come up with a new strategy..