Good to see that you came in to defend your reputation. It's pretty easy to trash someone's rep from one experience. If the customer is unhappy and never says anything how can you make things right. I had a customer trash me all over the area over a non-motorcycle personal matter and I lost a lot of business over it. He figured the best way to hurt me was to disparage my wrenching.
BTW; How do you get along with Bill?
flat40..... fill us in on what exactly was wrong with the work AMC did for you that was so inaccurate. You'll find us a bit skeptical about everything around here. It's a pretty tough crowd of both amateur and professional wrenches. You should pay us the courtesy of explaining your displeasure.